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The First Time Supervisors Tool Kit
COURSE INTRODUCTION
Introduction (3:33)
CHAPTER 1: Manager Meeting
Chapter 1 Introduction (0:37)
Chapter 1 Tool Box
Chapter 1 - Overview (0:46)
Chapter 1- Key Areas (1:10)
Managers Calendar (6:05)
Expectations Memo (4:53)
Managers Style/ Trust (8:06)
Review/ To Do (4:04)
Chapter 1 Quiz
CHAPTER 2: Team/ Staff Meetings
Chapter 2 Introduction (0:34)
Chapter 2 Tool Box
Chapter 2- Overview (0:21)
Chapter 2- Key Areas (1:03)
Agenda (6:20)
Team Calendar (7:27)
Desk Manuals (8:47)
360 Team Building Exercise (6:06)
Review (3:48)
To Do (4:22)
Chapter 2 Quiz
CHAPTER 3: One-On-One Meeting w/Staff
Chapter 3 Introduction (0:27)
Chapter 3 Tool Box
Chapter 3 Overview (3:40)
Chapter 3 Key Areas
Meeting Times (3:55)
Staff Development II (4:04)
Expectations Document (6:03)
Review (3:11)
To Do (2:38)
Chapter 3 Quiz
CHAPTER 4: Establishing Credibility
Chapter 4 Introduction (0:46)
Chapter 4 Tool Box
Chapter 4 Overview (0:33)
Chapter 4 Key Areas (0:31)
Job Shadowing (2:15)
Desk Manuals (a second look) (4:55)
On boarding Staff (6:21)
Master Calendar (4:52)
Review (4:23)
To Do (2:41)
Chapter 4 Quiz
CHAPTER 5: Filing System
Chapter 5 Introduction (0:49)
Chapter 5 Tool Box
Chapter 5 Overview (1:05)
Drop Files (4:35)
Attendance Records (7:02)
Training (4:47)
Probation (6:13)
Review (6:43)
To Do (1:24)
Chapter 5 Quiz
Chapter 3 Quiz
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